Returns & Exchanges
We want you to be completely happy with your purchase. If something isn't right, we're here to help.
7-Day Window
Return within 7 days of delivery
Easy Process
Contact us and we'll guide you through
Free Exchange
Exchange for size/colour at no extra cost
Return Policy
We accept returns within 7 days of delivery. Items must be unused, unwashed, and in their original packaging with all tags attached.
Once we receive and inspect your return, we will process your refund or exchange within 3-5 business days.
What We Accept
What We Cannot Accept
Exchange Process
Contact Us
WhatsApp or email us with your order number and reason for exchange within 7 days.
Get Approval
We'll review your request and send you return instructions within 24 hours.
Send Back
Ship the item back to us. You cover the return shipping cost (unless the item is defective).
Receive Exchange
Once we receive and inspect your item, we'll dispatch your replacement within 3-5 business days.
Refunds
For bank transfer orders, refunds are credited to your original bank account within 5-7 business days after approval.
For cash on delivery orders, we offer store credit or an exchange - no cash refunds.
Need Help?
Our team is happy to assist you with returns or exchanges.