Privacy Policy

1. Introduction

Welcome to Little Huggies ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services related to baby clothing and accessories in Sri Lanka.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account on our website
• Make a purchase or place an order
• Subscribe to our newsletter or marketing communications
• Contact us via phone, email, or social media
• Participate in surveys or promotional activities

2.2 Types of Personal Information

• Name and contact information (email address, phone number, postal address)
• Payment information (processed securely through third-party providers)
• Delivery information and preferences
• Customer service communications and feedback
• Marketing preferences and communication history

2.3 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Website usage data (pages visited, time spent, referral sources)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Process and fulfill your orders and deliveries
• Provide customer service and support
• Send order confirmations and shipping updates
• Communicate about our products, services, and promotions (with your consent)
• Improve our website, products, and services
• Detect and prevent fraud or unauthorized activities
• Comply with legal obligations and resolve disputes

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With trusted service providers who assist with order fulfillment, payment processing, and delivery services
• When required by law, court order, or government regulations
• To protect our rights, property, or safety, or that of our customers
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can control cookie settings through your browser, though this may affect website functionality.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

8. Children's Privacy

While we sell baby and children's clothing, our website is intended for use by adults. We do not knowingly collect personal information from children under 18 years of age without parental consent.

9. Third-Party Links and Services

Our website may contain links to third-party websites and social media platforms (Instagram, Facebook, TikTok). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Sri Lanka. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: